How the Mentality “This Is How It’s Always Been Done” Limits Business Growth

Some businesses never get beaten by competition, they quietly outplay themselves. The mindset of “This is how it’s always been done” becomes an invisible ceiling. It feels safe but it limits perspective and locks a business into decisions made years ago. Markets shift, customer expectations evolve, and yet the approach to design, messaging, and strategy stays frozen in time.

A website built under this mindset often becomes a relic, shaped by old rules rather than current realities. Instead of being a living part of the business strategy, it becomes a static symbol of how things used to work. The real danger is not falling behind, it’s not even realising you already have.

The Illusion of Familiarity

“This worked before” is not a strategy. It is a shortcut that avoids thinking critically about change. Familiarity creates comfort, and comfort breeds stagnation. Businesses that cling to past templates often design websites that mirror old competitor playbooks. Their navigation, copy, visuals, and funnel logic look eerily similar to what they launched five years ago.

But if your site still reflects outdated thinking, what does it say about how you run your business? More importantly, what does it say to a user who is expecting a brand that’s dynamic, thoughtful, and relevant?

Website as a Strategic Mirror

Your website is a mirror of your business decisions. A static homepage can reflect the quality of your marketing strategy. Cluttered menus can reveal indecision. Generic content reveals lack of clarity. Outdated design choices signal resistance to evolve.

If the same layout has been used since the company started, it’s worth asking: who benefits from this choice? Is it making it easier for customers to act? Or is it just making it easier for the business to avoid new decisions?

A website designed under the influence of “we’ve always done it this way” often reveals:

• A lack of clarity on current customer behaviour
• Incomplete alignment with business goals
• Unexamined metrics
• Static calls to action that no longer drive urgency

Counterpoint: Traditions That Create Growth

Not all tradition is a liability. Rituals rooted in real value can create stability and brand loyalty. The question is not “Should we abandon the old ways?” The smarter question is “Which of our traditions still produce results, and which are limiting growth?”

Second-Order Thinking: Design as Business Strategy

A website is rarely just a design project. It is a business strategy in disguise. When rethinking a site, the real work is upstream.

Ask better questions:

• What belief does our homepage reinforce?
• What action does each section push toward?
• What friction are we normalising just because it’s familiar?
• What assumption are we making about what our customer understands?

The enemy of effective design is not bad taste. It’s blind replication. A strategy-first website reverses the pattern. It builds from business goals down to structure, then up to aesthetics. It challenges the template mindset. It confronts gaps in logic. It replaces tradition with intention.

“This is how it’s always been done” is a ceiling. And ceilings don’t scale. Businesses that outgrow their competitors often first outgrow their assumptions. They ask deeper questions. They rethink the familiar. They treat every website redesign not as a facelift but as a business reset.

The real risk is not change. It is sameness, disguised as safety. A business that wants to grow must first challenge the stories it tells itself. Because behind every underperforming website is often a deeper fear of letting go of what no longer works.